Opening up your Management Information System to your clients is one of the best ways to both attract clients to your business and keeping them. You will certainly see this from our case studies.

Just how these benefits can be achieved varies significantly from client to client. If you want Shuttleworth to manage the whole process then we have our Globetrader module which has the capabilities of letting your clients request quotes over the web, view Estimates, see their Job’s status and place call off orders for items that you either produce on a regular basis or hold for them in stock. The information that your client sees is in real time as if you were viewing it from your own P.C. thereby avoiding the embarrassment of the client making a decision based on out of date information.

Recent developments have seen us “open up” the Shuttleworth data so that clients can fully integrate the Shuttleworth MIS into their web sites thus maintaining their corporate identity all of the way through their web site whilst still being able to deliver the same true added value services to their clients as those listed above.

As digital production processes are used on an ever growing basis new demands are placed upon our users. The desire for a client to produce an on-line proof of a job before placing their order is becoming more and more common place. Many of our clients have implemented systems which allow this and others will surely follow. We have designed the Shuttleworth system to integrate with other packages so when your client places their order via a web page for a Variable Data product, Shuttleworth can automate the whole process of order generation, Documentation production and Invoicing minimising manual processes and maximising the value added for your business. For those of you without an existing Variable Data product we are an approved Distributor of the Xralle Web-to-print family of solutions.

Creating added value for your clients doesn’t just mean extending your data to them via a web interface. More and more we are using the web as the bridge between our clients and their clients’ Information Systems. For example we have printers who use the internet to download orders in real time directly from their clients’ ordering systems. We have other clients who update their clients ERP systems with data automatically generated from their Shuttleworth system and transferred to them via the web.

Whichever direction the information is travelling it is being created once and used many times along the whole supply chain.

The CASE STUDIES illustrate the variety of benefits that our clients are achieving from their e-Commerce links to their clients. These benefits are both revenue generating and cost reducing, the ideal combination for today’s modern printing business.